Amazon Logistics UK Reviews
Amazon Logistics UK Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Amazon Logistics UK has 2.0 star rating based on 6 reviews and consumers are mostly dissatisfied, as seen in Amazon Logistics UK reviews highlighting delivery failures and poor communication.
Key Takeaways for Future Customers
- Expect possible non-delivery or misdelivered parcels and slow responses from customer service.
- Keep evidence for refund requests and escalate via seller channels when needed.
Negative Feedback / Risk Areas
- Frequent complaints about delivery drivers being rude or careless and damaging property.
- Multiple Amazon Logistics UK customer complaints reference lack of communication, missing proof of delivery, and refund delays.
Positive Feedback
Few reviewers praised individual staff who helped trace parcels, but positives are rare.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Amazon Logistics UK has 2.0 star rating based on 6 reviews and consumers are mostly dissatisfied, as seen in Amazon Logistics UK reviews highlighting delivery failures and poor communication.
Key Takeaways for Future Customers
- Expect possible non-delivery or misdelivered parcels and slow responses from customer service.
- Keep evidence for refund requests and escalate via seller channels when needed.
Negative Feedback / Risk Areas
- Frequent complaints about delivery drivers being rude or careless and damaging property.
- Multiple Amazon Logistics UK customer complaints reference lack of communication, missing proof of delivery, and refund delays.
Positive Feedback
Few reviewers praised individual staff who helped trace parcels, but positives are rare.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTwo numbers given were not recognised.
- - Disputing an eBay order; marked delivered but not received.
- - Requesting investigation and refund; Amazon tracking A119********; eBay ref CC507132.
Disputing delivery ordered via eBay. Says delivered but wasn't.
Need investigation to be carried out. Not seeking compo but refund for item paid for but not arrived.
A119******** Amazon tracking. EBay ref CC507132.
Fraud
Someone called me to say money was being taken from my account even though the prim account has been cancelled. Can someone please call me regarding this. Thanks.
Preferred solution: Fraud
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSeek asistance to send my proof of non delivery
- - Item bought on eBay; seller claims delivery but not to address.
- - Requests proof of non-delivery.
- - Amazon Logistics tracking number A112********.
Hello,
I bought a product on ebay, the seller claims it was delivered to my address, but that's not true. Can You seek assistance to send my proof of non delivery please?
Amazon logistics track number A112********
- Delivered to wrong address
- Total inability or desire to solve customers problems
Preferred solution: Full refund
Lies by them
- - Delivery failed twice in four days.
- - Waited in for parcels but tracking showed failed delivery.
- - Items were bought on Prime.
Lies, Lies ... Nothing but lies and deceit from them.
I've had this done TWICE in 4 days.
I've waited in for parcels only for a message on their tracking tool saying failed delivery.
This is a lie as I have waited in twice and watched the tracking.
I bought these items on prime as well.
They need shutting down
- Lot
Preferred solution: Compensation for the lies and deceit
User's recommendation: Not to use them, use someone else instead of Amazon
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerComplain about a driver
- - Order placed 21/12/21 and not delivered after 2 days despite Prime delivery.
- - Driver did not appear to deliver; observed near building and on phone.
My item has not been delivered. I pay for amazon prime delivery, so I'm expecting a delivery same day or next.
I placed an order on 21/12/21 and was informed that the order will be delivered next day. It wasn't. Today (2 days later) item has not been delivered again!! Reason??
Driver made unsuccessful attempts. Its lie!! He has made no attempt at all. I have seen him pulling up to concierge where all parcels are delivered at 6:45 pm, even I looked at tracking nr and it showed me driver right by the block of flat i live.
But instead of delivering item or items he sat in car playing on his phone, and before I managed to go out and ask where is my parcel he drove off. He didn't even come out of car!! Its unacceptable guys!! Its not what I'm paying for every month!!
I'm still at home, concierge is working 24h so I'm expecting that my parcel will be delivered today ASAP. And driver will face consequences for being lazy and not doing his job.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerQB016166****
- - Item not delivered via eBay; buyer asks for proof of delivery or signature.
- - No reply yet; will go via PayPal and then the card company.
Non delivery of item via eBay can you provide proof of it being delivered, because youve not replied so far will then go via PayPal and then card company. As youve not provided any proof or signature of delivery.
- No communication
Preferred solution: Full refund
User's recommendation: Don’t buy from eBay if it’s an Amazon delivery
Complaint about delivery driver
- - The driver was rude and took my parcel instead of delivering to my front door.
- - There is no reception, and I needed it today for a birthday.
I have just experienced the most rude and arrogant delivery driver,ever!
He came to deliver my item, I am disabled and live in an apartment block with a lift.
He buzzed my apartment so I pressed the button to allow him entry when he said I will leave your parcel at reception
I replied that we DONT have a reception so if he pressed number 1 in the lift he could bring it to my front door ( like every other Amazon or delivery agents do, on a weekly basis)
Before allowing me to finish explaining to him, he said *** this! And walked away taking my parcel with him.
This building and myself have deliveries every single day and the drivers deliver to each individual front door without any problem, except this particular driver!
I am very annoyed and disappointed in the awful way I was spoken to and treated. I am an extremely good customer with Amazon but if this is how your delivery drivers are going to behave? I will take my regular custom elsewhere.
I am also disappointed because I pay prime charges and needed the item today as its a birthday present for tomorrow morning, which I do not have because of this driver.
Please can you deal with this issue promptly and deliver my item as promised.
Regards
Linda Isaac
Change region I requested to change my region area im not in east England im ineast Midlands Leicester please change it
I requested too many times to change my region area but I didnt grt any response please change it for me im waiting for you
User's recommendation: Please change my region area
Trailer questions
Hi
I want to know if the amazon accept container trailer to do the job
If accept container to do the run
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWorst customer service ive ever dealt with
- - Amazon driver damaged my car.
- - I received no claim reference, no contact number, no apology, and the 24/48 hours SLA was not met.
Reported an Amazon Driver damaged my car. It is impossible to get help from your company to take some ownership and help me.
I've been passed from person to person 5 emails from you and not 1 has a reference for the claim no contact number.
No apology. And you have not met your SLA of 24/48 hours.
Preferred solution: I want you to investigate the driver to hit and run my car. And i want you to sort out my car for it to be fixed.
Not happy with Amazon.com
- - Refund requested for Amazon.com order; not received after weeks.
- - The account used for payment was closed; please refund to new bank details.
I placed order from Amazon.com. I am from the uk Amazon.co.uk are amazing.
I was looking on Amazon.co.uk and they did not have what I was looking for and it come up with Amazon.com what i was looking for. I placed my order with you. I had email to say running late and if would like to wait or refund I reply refund please as been waiting to hear back from you. I said yes to refund.
Were is my refund it’s been over weeks my support worker has emailed you on my behalf as I have Meath heath problems. I all emailed you to be aware that my bank account I used for my order had been cancelled and the bank phone me to say about Amazon.com my order my bank got hacked into. So I had to get a new bank card I have emailed to say to not refund me to the account number I placed my order with as got new bank card. I do not won’t you to put my money into Amazon account.
I would like it in my bank I will send you my new detail when someone gets hold off me. My support worker has started a case on Amazon.com due to this matter. I do not have a clue how to make a case my support worker dose. We have emailed everyone this is not fair on me.
I replied to you yes refund please and emailed you to not send my refund to my bank account I payed with as it had to be close.
Just won’t my refund. Jo
I want to know where my parcel is
He was amazing help he knows what to do and he didn't keep me on hold he talked about it to me
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGet someone else to deliver your parcels.
- - Amazon driver forced our electric gates; they're broken.
- - Amazon is ignoring my complaint.
- - Repair could cost a couple grand, and I won't order again.
That is the cost of broken gates. to be fixed with new motors .£2150
Amazon driver forced my electric gates, now they are broken, and amazon just keep ignoring me, I think it's pretty disgusting they can just get away with it, it's going to cost me a couple of grand to get sorted. My family and I won't be ordering any thing else, I have been a loyal member for years and years, and this how they treat there customers.
- No pros- nightmare
- Delivery drivers just do not care what they break
Preferred solution: pay for my broken gates, that your delivery man broke.
Try to avoid
Bought £300 of goods from Amazon items left sitting in garden said received by customer on website
Keep door locked
Driver delivered parcels no knock just open froot door and put them in
Preferred solution: Sack the driver
Lazy and stupid
I left a note on the door saying ‘ if not in please deliver to number 81 ‘ but instead they fully opened my front window ( which was ajar to let fresh air in, only a small window) and chucked items into the front room !!! Leaving window fully open , then it rains, and sofa was wet , luckily they missed 2 vases on window ledge and items where bags , all because they are too lazy to go 5 doors down the street .
Preferred solution: No sure
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